Shipping Policy

Last updated: June 27, 2026

FleetOps Direct helps contractors, fleet operators, and field service businesses access practical products and resources for better daily operations. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are typically processed after payment is confirmed.

Processing time may vary depending on:

• Product availability
• Supplier availability
• Shipping destination
• Order volume
• Holidays or carrier delays

Estimated processing time: 1-3 business days when supplier inventory is available

Shipping Times

Shipping times vary by product, supplier, and destination.

FleetOps Direct verifies shipping expectations for approved products where possible. We avoid exaggerated delivery promises and communicate shipping information as clearly as possible.

Estimated delivery time: Estimated delivery windows are shown at checkout when available

Order Tracking

When tracking is available, customers will receive tracking information by email after the order ships.

Tracking updates may take time to appear after a carrier receives the package.

Shipping Locations

FleetOps Direct currently expects to serve customers in:

• United States

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Shipping availability may vary by product.

Shipping Costs

Shipping costs may be calculated at checkout or included in product pricing depending on the product and fulfillment method.

Shipping costs are shown at checkout when available.

Delays

Carrier delays, supplier delays, weather, holidays, or address issues may affect delivery. If an order appears delayed, customers can contact support for help.

Incorrect Address

Customers are responsible for entering accurate shipping information. If an address is entered incorrectly, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order is processed.

Damaged Packages

If an item arrives damaged, contact us within 7 days of delivery.

Please include:

• Order number
• Photos of the damaged item
• Photos of the packaging
• A brief description of the issue

Digital Products

Digital products are delivered electronically and do not require physical shipping.

Digital delivery details are provided at checkout, by email, or through the download process.

Contact Support

For shipping questions, contact:

support@fleetopsdirect.com